ARC Sutures
A Trusted Name in Surgical Sutures
  Company Products Quality Technical Info Policy Contact Us
•  Welcome to ARC-Medical •
ARC Medical Supplies Co., Ltd.

   #66 Qian Ban Bi Jie, Rm 204
   Xizhimen Nei,
   Beijing China 100035

   Tel: +8610 6617 8581
   Fax: +8610 6611 3481
   Tel(Sales): +8610 66178581
   (English): +8610 69076818 ext 817
                     +8610 69076393
   Email: sales@arc-medical.com    ______________________

Company Policy

Customer Order Policy:
  • A minimum order for custom made is 80 dozen.
  • For an order less than 80 dozen $50 for each item will be charged.
  • Custom made product cannot be returned.
  • The lead time is mostly 4-8 weeks depending on the quantity.
Needle Range:
  • Length: 6mm - 90mm
  • Curve: 1/4,3/8, 1/2, 5/8 and straight.
  • Wire Diameter: 0.3mm - 1.3 mm
  • Hole : 8/0 - #3
  • Point: taper, blunt, cutting, reverse cutting
Thread:
  • Catgut (plain or chromic) 5/0 - #3
  • Silk (Braided or twisted) 8/0 - #3
  • Mono. Nylon: 8/0 - #5
  • Polypropylene: 8/0 - #3
  • Polyester (braided) 6/0 - #3
Length:
  • 30 cm, 45cm, 60cm, 75cm,90cm
Package:
  • 6 , 12, 24 and 36 pcs .


Customer Return Policy

1. Complaints must be made in writing immediately after receipt of goods. In case of a production fault or delivery of wrong products we will replace the goods as soon as possible.
2. An adequate processing fee will be charged for returned deliveries not due to manufactures fault.
3. There is no right of return.If of original packaging has been damaged.
  • For products which have been taken off our current sales program
  • For products pass 4 month after receiving
  • For special order product
4. Before any good can be return, ARC must be informed and agree in writing.
5. If unsterile or used material is being returned, which must be clearly marked on the packaging.
 
Copyright @ 2005, ARC Medical Supplies (Beijing) Co., Ltd. All rights reserved.